Write to us
support@elxsoftware.com — questions about installing and using the programs, bug reports and feature requests.
You can write in English or Russian. The documentation of each program, linked from its page in Solutions, answers the most common questions.
Reporting a problem
To make a problem easier to reproduce and fix, please include:
- Which program and which version — the number is on the About screen and in the file name.
- The operating system, and for Linux the architecture (
uname -a). - What you did, what you expected and what happened instead.
- The log, if the program keeps one — its documentation page says where it is.